Return & Refund Policy
Last Updated: June 2026
At Favio Valenti, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are happy to assist with returns and exchanges.
Return Window
Returns and exchanges are accepted within 30 days of the delivery date.
To be eligible for a return, items must:
Be unused and in their original condition
Include original packaging and tags, if applicable
Not show signs of wear, damage, or alteration
Non-Returnable Items
The following items are not eligible for return:
Products damaged due to misuse or improper care
Items returned more than 30 days after delivery
Final sale or clearance items (if marked as non-returnable)
Return Process
To initiate a return or exchange, please contact our customer support team at:
Please include:
Order number
Customer name
Reason for return
Photos (if the item is damaged or defective)
Our team will provide return instructions and the return shipping address.
Refunds
Once the returned item is received and inspected, refunds will be processed to the original payment method.
Please allow:
2–5 business days for inspection and approval
5–10 business days for your financial institution to process the refund
Original shipping charges are non-refundable unless the return is due to our error or a defective item.
Exchanges
We offer exchanges for defective, damaged, or incorrectly shipped items. Exchange requests must be submitted within 30 days of delivery.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will work with you to provide a replacement, exchange, or refund where appropriate.
Contact Us
Favio Valenti Customer Support
Email: landmarkbelt@gmail.com
Beltnow.com is operated by Landmark Int'l Group Inc.